Thank you for choosing our designs! That’s pure excitement for us! Once you place an order, you'll immediately receive a confirmation message. Each of our items is made to order especially for you, so we need some time to craft your piece. That’s why orders usually ship within 3-4 weeks. 

Custom pieces, including special sizes and designs, take a bit longer, generally 4-6 weeks to prepare and ship, ensuring they meet our high standards and your expectations.

We know you can’t wait for your new piece. Therefore we aim to ship as fast as possible. Please remember that shipping time does not take into account the time required to craft and prepare your order.

Local Delivery

We deliver typically within 3 business days in the Tel Aviv area and surrounding regions. Deliveries to other parts of Israel may take 5-7 business days. For all orders over 1500 NIS, we require a signature to confirm receipt, ensuring your purchase arrives securely.

International Shipping

International orders are shipped via DHL express, bringing your desired jewelry right at your doorstep, while shipping times typically range from 3-5 business days. Although we aim for quick delivery, please be aware that sometimes deliveries might take a little longer due to factors beyond our control.

No need to wonder where your beautiful jewelry is — a tracking number will be sent to you as soon as your order is on its way. This allows you to track the parcel independently and see just how soon it will arrive.

Custom duties and taxes are your responsibility, and we suggest checking with your local customs office to understand any potential additional costs. Your local VAT will be collected upon delivery in accordance with the tax regulations of your country of residence.

Prefer to pick up your jewelry yourself? Why not? You're welcome to visit our studio during working hours, only after receiving a confirmation that your order is ready for pickup.

We accept payments via all credit cards as well as PayPal. If you prefer to pay by bank transfer, please contact us and we 

Due to the fact our jewelry is made to order, you may cancel or change your order within 24 hours of confirmation. After this period you will be charged with 5% Cancellation/Change fee.

Ring size changes are subject to 100 NIS Resizing fee.

Our goal is to make sure you love what you purchase, but we understand that sometimes things don't work out. to start a return process, please contact us for return address and shipping instructions. 

Eligibility

Items can be returned or exchanged within 14 business days of receipt. Please contact us beforehand. To qualify, items must be unworn, in their original condition, and include the original packaging and receipt.

The Cancellation of a transaction is in accordance with the Consumer Protection (Cancelation of a transaction) Regulations, 2010 and the Consumer Protection Law 1981.

Inspection

All returns are subject to a thorough inspection at our studio to ensure they meet our return criteria.

Shipping Costs and taxes

Customers are responsible for shipping costs when returning items. We'd be happy to assist you if you choose to use our courier service for returns. Please contact us for details and pricing.

Processing

Once your return is approved and the item has been received and inspected, we will issue a refund to your original method of payment within 4 business days, deducting any non-refundable costs. Once the refund has been processed, you will receive an email confirmation. Taxes, Customs and shipping costs are not refundable.

Store Credit

As an alternative to a refund, we offer store credit for the full purchase amount once a return is approved.

Special and custom orders

Special and custom orders are non - refundable.

Natural Diamonds

Natural diamonds are formed deep within the Earth over billions of years. Their enduring beauty and rarity make them a timeless symbol of elegance. Owning a natural diamond means having a piece of nature's finest work, reflecting sophistication and lasting value.

All our natural diamonds come in G-F colors and VS1+ clarity. Diamonds over 0.5 carats come with a GIA certificate.

For personalized assistance in selecting a diamond with specific characteristics not mentioned here, please get in touch with us

Lab-Grown Diamonds

Lab-grown diamonds are a testament to human ingenuity and innovation. Created in controlled environments, these diamonds are identical to natural diamonds in every way but come at a more accessible price. They offer the same brilliance, clarity, and durability, making them a perfect blend of luxury and sustainability. Embrace the future with a diamond that is both beautiful and ethically sourced.

All our lab-grown diamonds come in D-F colors and VS1+ clarity. Diamonds over 0.5 carats come with a GIA certificate.

Salt and Pepper Diamonds

Salt and pepper diamonds are unique gems that celebrate the beauty of imperfections. Each stone is a one-of-a-kind creation with mesmerizing patterns of inclusions, giving it a distinct character and charm. These diamonds are perfect for those who appreciate individuality and unconventional beauty. Wearing a salt and pepper diamond is a statement of bold elegance and artistic expression.

Choosing a salt and pepper diamond is a unique experience. Due to the individuality of each salt and pepper diamond, pricing will be provided after selecting the diamond. The price range is comparable to lab-grown diamond prices.

Your gold, diamonds, and precious gemstone jewelry transcend mere accessories - they embody a family heirloom, a cherished legacy passed down through generations. Our mission is to maintain their beauty and pristine condition, ensuring they grace you and future generations. We handle each piece with meticulous care to preserve its natural allure and unique charm.

Preserving Your Gold Jewelry: Caring for your gold jewelry involves regular cleaning and delicate handling. Gently clean your jewelry with warm water and mild soap, and store each piece in individual pouches to uphold its structure and distinctive shine.

Preserving Diamonds and Gemstones: Diamonds and gemstones are natural marvels and enduring treasures. To preserve their unmatched brilliance, clean them gently with warm water and mild soap to eliminate dirt and dust. Shield them from direct impacts and mechanical damage during daily wear. Avoid harsh chemical cleaners that could diminish their radiance and sparkle.

By adhering to these practices, you ensure that your diamonds and gemstones retain their exquisite beauty, making a lasting impression for generations to come.

Providing you the best product and service is our top priority. We are here to help with any questions or concerns regarding your order, ensuring a smooth experience. Please feel free to reach out if you need assistance. You can contact us at any time on -lianironi@gmail.com or -+9720525848095.

At Roni Liani Studio, we are committed to ensuring the quality and craftsmanship of our jewelry. Each piece is meticulously designed and crafted to meet the highest standards. To give you peace of mind, we offer the following warranty:

1-Year Warranty

All our jewelry comes with a 1-year warranty from the date of purchase. This warranty covers any defects in materials and workmanship. If you encounter any issues with your jewelry within this period, please contact us, and we will repair or replace the item free of charge.

Exclusions:

• The warranty does not cover any repairs, resizing, or changes made by third parties.
• Any damage or defects resulting from improper use, accidents, or negligence by the client will not be covered under the warranty.

Post-Warranty Repairs

After the initial 1-year warranty period, we are still here to support you. Should your jewelry require any repairs, we can provide these services for a fee. Please contact us for detailed information on repair costs and the process.

At Roni Liani Studio, all designs and creations are the exclusive intellectual property of our studio. This includes but is not limited to, our unique jewelry designs, logos, images, and branding elements. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited and will be subject to legal action. We take great pride in our original work and are committed to protecting the integrity and creativity that defines our brand. If you have any questions regarding the use of our designs or intellectual property rights, please contact us directly.

At Roni Liani Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or otherwise interact with our services.

Information Collection: We collect personal information that you provide to us when you create an account, make a purchase, subscribe to our newsletter, or contact us for customer service. This information may include your name, email address, mailing address, phone number, and payment details. We may also collect non-personal information such as your browser type, IP address, and browsing behavior through the use of cookies and other tracking technologies.

Use of Information: The information we collect is used to:

• Process and fulfill your orders
• Communicate with you regarding your orders and inquiries
• Send you promotional materials and newsletters, if you have opted to receive them
• Improve our website, products, and services
• Personalize your shopping experience
• Detect and prevent fraud and other security issues

Information Sharing: We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We do not share credit card information with third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you, provided that these parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights, property, or safety.

Data Security: We implement a variety of security measures to protect your personal information. These include secure servers, encryption, and other technical and administrative procedures to safeguard your data against unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights: You have the right to access, correct, or delete your personal information held by us. You may also opt-out of receiving promotional communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly. Please note that we may retain certain information as required by law or for legitimate business purposes.

Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance your browsing experience and gather information about how you use our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Third-Party Links: Our website may contain links to third-party sites. These sites have separate and independent privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our website following any changes indicates your acceptance of the updated policy.